“Dear Scott, Joe and I both want to thank you again for helping to make our first visit to Scotland a wonderful one! Because you took such good care of us, we had a very relaxing and stress-free experience. I think we would have ended up in England or who knows where if we had attempted to drive ourselves! Your dinner recommendations were just perfect, your help with our luggage and the hotels was appreciated, and you are fun to be with! We feel like we made a new friend, and really – we cannot thank you enough for everything you did for us! Good luck with the Open Championship this summer. I hope you have many pleasant clients and best wishes to your family as well. If we plan another trip to Scotland, and I hope we do, we will contact you! Sincerely”